We are seeking a highly motivated and proactive Sales Coordinator to join a dynamic technology buiness. This is an exciting opportunity to play a key role in managing the sales processes, from handling enquiries to supporting the Head of Sales in developing and securing new business opportunities.
Key Responsibilities:
- Manage the Sales email inbox, ensuring timely responses to customer requests.
- Assist the Head of Sales in handling sales enquiries and leads, maximising opportunities with new and existing clients.
- Collaborate with the Support team to process quotes from support tickets, following up as necessary.
- Work with the Provisioning team to ensure customer requests are fulfilled to a high standard.
- Support in developing and improving internal sales systems (Salesforce), documenting and maintaining processes.
- Monitor and update Salesforce data related to leads, contracts, products, opportunities, and quotes. Provide weekly sales reports.
- Build a solid knowledge base of products and services through collaboration with technical colleagues.
- Proactively identify and seek new customer opportunities through online research, LinkedIn engagement, referrals, and networking.
- Assist in writing and preparing sales proposals.
- Utilise LinkedIn and email outreach to generate warm leads and nurture relationships with potential clients.
- Manage the sales pipeline, ensuring opportunities are effectively tracked and followed up.
What We're Looking For:
- A knowledge of ISP, Telecoms, or Computer Hardware is useful
- Experience in a B2B sales environment.
- Good skills in Microsoft Office suite (or Mac equivalents such as Keynote/Pages) for preparing accurate proposals and documents.
- Initiative and Proactivity: A self-starter with the ability to identify new business opportunities and engage clients through email, LinkedIn outreach, and database management.
- Customer-Centric Approach - A focus on understanding and meeting client needs, with a dedication to high customer satisfaction.
- Technology Aptitude: Quick learner with the ability to understand and communicate new technologies and services to clients.
- Communication and Organisation: Excellent verbal and written communication skills, with strong attention to detail. Ability to prioritise and manage tasks independently.
- Collaboration: Strong teamwork skills, working seamlessly with technical, provisioning, and support teams to ensure smooth customer interactions.