Account Manager
Location: Glasgow
Salary: 40,000 - 50,000 + OTE
Aztrum is pleased to be working with an award-winning MSSP who is at the forefront of cybersecurity, delivering cutting-edge solutions to protect businesses from ever-evolving threats. They offer a comprehensive range of services including:
- Managed Security Services
- Consultancy
- Penetration Testing
- Security Awareness Training
The Role: Account Manager
As an Account Manager, you will play a pivotal role in managing and growing client relationships. Your primary focus will be on delivering exceptional service and driving customer satisfaction. You will be responsible for understanding clients' needs, presenting tailored cybersecurity solutions, and ensuring successful delivery of our services.
Key Duties:
- Client Relationship Management: Build and maintain strong relationships with clients, acting as their primary point of contact.
- Solution Selling: Identify opportunities to introduce additional services that meet client needs and drive business growth.
- New Business: Identify opportunities to work with new clients by cold calling & prospecting.
- Reporting & Analysis: Provide clients with regular updates, performance reports, and insights to demonstrate the value of our services.
- Contract Negotiation: Manage contract renewals and negotiations to secure long-term partnerships.
Candidate Requirements:
- Experience: 3+ years of experience in account management, preferably within the IT or cybersecurity sector.
- Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively.
- Customer-Centric: A passion for delivering outstanding customer service and a proactive approach to managing client relationships.
Benefits:
- Competitive Salary: A competitive base salary with performance-based bonuses.
- Comprehensive Benefits: Health insurance, pension scheme, and more.
- Professional Development: Opportunities for continuous learning and development, including industry certifications.
- Flexible Working: A hybrid working model with the flexibility to work from home and the Glasgow office.
- Career Growth: A clear path for career advancement within a rapidly growing company.
- Positive Work Environment: A supportive and collaborative team culture where your contributions are valued.
Intereste in this role? Reach out to Charlotte Lavender at Aztrum for more information!
