Are you based in the Newcastle area?

Do you have a passion for working with people?

Do you have experience gained in the Construction Materials Supply industry or a Builder's Merchant?

Minster, a leading specialist distributer of insulation and dry lining materials in Northern Europe, is on the hunt for an Internal Trade Sales Assistant who is as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Hours: 8am- 5pm Monday to Friday (no weekends!)

Location: Wincomblee Rd, Newcastle upon Tyne NE6 3QS

Key Responsibilities

Get to know our product lines and services in order to make the most of all customer interactions
Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
Dealing with lapsed accounts and generating sales with new and existing customers
Use our in-house systems at the trade counter to process customer orders, organise delivery times, and keep customers updated throughout their journey
Keep the branch looking clean and tidy, to make a great first impression on our customers
Maintain stock levels, carrying out regular stock counts
Work with colleagues to suggest opportunities for improvement

What's in it for you?

Retirement Savings Plan (Pension) - with Legal & General
Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
Employee Discount
Refer a Friend scheme
Wellbeing Centre via WorkPerks
New Reward and Recognition programme - launching soon!

Required Skills and Experience

A proactive and flexible approach to work
A strong communicator at all levels - able to build rapport with customers
Well organised and able to prioritise workload accordingly
Efficiently use IT equipment and have a strong telephone presence
Industry experience within a builders merchant would be beneficial but not essential

About us

At Minster, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

Minster

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Internal Trade Sales Assistant