IT Technical Pre-Sales Engineer St Neots (PE19 6BN) Perm Full Time

Salary £55,000 - £65,000
25 days annual leave (inclusive of up to 3 days December shut-down)
Buy or sell up to 5 days annual leave
Two pension schemes to choose from
Private Medical & Dental Insurance + discounts for additional family members
Life Assurance scheme up to 4 x salary
Multiple Save schemes
Electric/Hybrid Car leasing scheme
Cycle to work scheme
Retail discounts
Continuous Professional development support
Annual Wellness Allowance

Our Digital Services Group (DSG) is a diverse business within a business at MASS. They provide a full spectrum of digital capabilities and technological requirements for customers in the most secure settings. They have a favourable influence on national security initiatives for the United Kingdom and its strategic partners throughout the world.

Testament to their current success as a division and their future growth plans, they are developing their methods of working and infrastructure to enable that growth. As part of this, they are looking to bring in a technically credible, customer-centric Pre-Sales Engineer to support in early-stage conversations with prospective and current customers.

You will be based at our Cambridgeshire Head Office, but this is primarily a field-based role with regular UK travel and occasional overseas travel, depending on customer location.

How you ll support us

You will be the connecting piece, internally, to stakeholders in our Sales, Product and Delivery teams, and externally, to stakeholders within prospective and current customers. You ll be the technical mind involved in early-stage engagement for prospective customer instructions, seeing solutions through to delivery.

You ll lead in deciphering customer problems and needs, consulting with them to see the bigger picture and focussing into the granular details. You ll translate those findings into proposed solutions, lead with customer demos and support with technical aspects of the bids and sales processes and hand over to technical delivery teams on successful contract awards.

It will be quite a varied role, with each secure customer and project being entirely unique.

The invaluable experience you ll bring, to help us achieve more

We re expecting that you ve been in a customer-facing position, previously, so have had experience of translating complex requirements into solutions, and conveying complex solutions to audiences of varying technical abilities:

Essential experience

Working with a technical environment using ITSM tooling
Working within ISO:9001 / 27001 / 20000 quality frameworks
Able to describe technical product offerings or solutions clearly to a non-technical audience
Demonstratable exposure to common IT solutions such as:

Cloud SaaS, IaaS, PaaS offerings
Dev Ops / Software solutions
IT Infrastructure such as Servers, Storage, Networking
Cyber knowledge such as Vulnerability/Penetration Testing, IDS, IPS

Desirable experience

Understanding of government security classifications
Understanding of Secure by Design and accreditation processes
Experience in designed and building classified systems

Our non-negotiables:

Due to the highly secure nature of the projects that you will be involved with, you must be:

A UK National and eligible to work in the UK
Eligible to obtain and maintain a UK Government Developed Vetting security clearance

Who is MASS?

MASS is an independent, global technology company, trusted by highly-secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential.

We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so you re ready for digital transformation. MASS is an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact.

Apply today to see how working for MASS could work for you!

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IT Technical Pre-Sales Engineer