A1 Jobs have an excellent opportunity for an experienced Account Manager to join our clients business.

As an Account Manager, you will be responsible for managing and growing client relationships across Scotland. You will work closely with customers to ensure their rental needs are met, managing stock counts and inventory, and building strong, long-lasting partnerships.

Due to the nature of this role being field based, you will be required to travel 2 days per week, accomodation will be provided.

Key Responsibilities:

Manage a portfolio of customers across Scotland, serving as the primary point of contact for clients
Monitor and maintain accurate stock counts for our rental customers, ensuring timely replenishment and efficient inventory management
Develop and nurture strong relationships with clients, understanding their unique needs and providing tailored solutions
Identify opportunities for growth and cross-selling within the existing client base
Collaborate with the operations team to ensure seamless delivery and exceptional customer service
Utilize CRM system to maintain detailed records of all client interactions and account activities
Participate in regular leadership team meetings, providing insights and recommendations to drive the business forward
Occasionally travel and stay overnight within Scotland to meet with clients and attend to their needs

Requirements:

Minimum 3 years of experience in an account management or client-facing role, preferably within the textile rental or logistics industry
Strong interpersonal and communication skills, with the ability to build trust and rapport with clients
Excellent problem-solving and analytical skills, with a keen eye for detail
Proficient in using CRM systems and data analysis tools
Willingness to travel within Scotland and stay overnight as required
Passionate about providing exceptional customer service and driving business growth
Degree in Business, Marketing, or a related field is preferred

Excellent salary and company benefits including company car and fuel card.

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Account Manager